Receptionist (CSVA)

Wildlife Aid Foundation (CSVA)

Interests

  • Animals and Wildlife

Activities

  • Administration and Office
  • Advice and Information
  • Animals
  • Fundraising

Based on the busy hospital reception desk, this public-facing role will involve:

· Taking incoming telephone calls and giving advice to the general public; we are a wildlife

999!

· Booking in patients at the busy reception desk.

· Organising rescues for injured wildlife that need to be attended to at the scene.

· Entering all admissions onto our database (full training given).

· Encouraging donations and memberships from the public bringing in animals to us.

· General running of a very busy reception desk and administrative support to the main

admin. office.

What skills do I need?

Confident dealing with people

Good communication skills

Ability to work independently

Able to follow instructions

Full training will be given; however applicants should have a good standard of literacy & numeracy,

and must be able to demonstrate good customer service skills. Attention to detail is very important,

and any previous customer service or reception experience would be ideal but not essential.



Interests

  • Animals and Wildlife

Activities

  • Administration and Office
  • Advice and Information
  • Animals
  • Fundraising

Details

  • Accessibility
  • Age restrictions
    18 plus
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance

When can I volunteer?

Slot Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

Flexibility is required - Weekly and Fortnightly Weekday shifts are a weekly commitment and weekend are fortnightly. Shifts are 9 am – 1pm / 1 pm to 6 pm/ 6pm to 10pm

Location

Randalls Farmhouse
Randalls Road
Leatherhead
Surrey
KT22 0AL

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